Excellent, helpful, and great location!!!!
The young man. He was grumpy.
The breakfast and the staff.
Breakfast can be improved, wi-fi speed quite low.
Great location, very clean, nice & friendly staff with great level of english
We stepped into the hotel and felt the Unicorno's magic: first, we got some small discount while paying, then our room type was upgraded for free. We were given a map with explanations where to go around Florence and how to get there. The room was excellent: it was modern and clean, with comfortable bed, air conditioner, a lot of space and shelves to store clothes and other things, also with stylish bathroom. The breakfast was good and fresh. Hotel is in the city center, close to the railway station, but we couldn't hear any noise at all! It is obvious - I will suggest this hotel to my friends and when we come back to Florence we will stay here again ! Thank you for making this part of our honeymoon even better!
The lift was broken so walking up 3 flights of stairs when you been walking all day was a pain
Good breakfast good location
This hotel is not far from the station and close to the centre of Florence.
There were 12 steps before getting to elevator and we had heavy suitcases. Reception helped with carrying up but not when we were leaving. This was stressful, perhaps not so stressful if you are very young.
Large modern bathroom, good sized bed and very comfortable.
Great location in the heart of Florence, new rooms are a must.
No kettle in the room. The shower flooded in our first room and wouldn’t drain, so we decided to upgrade to a new modern room at our own cost.
Upgrading the new rooms is a must, they are fantastic.
Good, but would have expected more for the money.
The door of our room looked like the lock had been meddled with, as if someone had tried to break it up. The lighting in the bathroom was so low that it was impossible to get a decent makeup done. Breakfast was so-so... in a small room without daylight, little choice of cheeses and salami... no fresh vegetables.
The staff was helpful and prepared extra take away breakfast for us since we took the early train on our departure day. The room was in a quiet part of the building, the bed was comfortable and we got a good rest.
good choice for a short stay in the historic centre of Florence
Comfortable room, great location,
Ka Wing Gavin
It was good
Everything in the room was old, renovation is required
Location is perfect
The most city center . Good access to main sightseeings and transport connection .
No good wi fi connection