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Florence Hotel - FAQ

What time can we check-in and check-out?
Check-in: from 14:00
Check-out: from 6:00 am until 11:30 am

Are the rates per person or per room?
The rates are per room, per day.

Which credit cards do you accept?
Visa, MasterCard, American Express, JCB, Diners.

Is breakfast included?
Yes, the price includes a rich Italian breakfast.

What floor are the rooms on?
The room are on three different floors. A lift is available in the hotel (13 steps to get there).

Is there a private parking?
Yes, we have an agreement for nearby parking. Parking is charged at a cost of ? 27.00 per day. Parking costs are not included in the cost of the room.

Do the rooms have telephone and TV?
Yes, all the rooms are equipped with satellite TV and direct dial telephone.

What languages does the hotel reception staff speak?
Italian, English, French, Spanish and German.

How far is the train station from the hotel?
The train station, Santa Maria Novella, is at a 3-minute walk.

How far is the Airport?
Florence airport "Amerigo Vespucci" (also known as "Firenze Peretola") is at about 5 km from the hotel.

How far is the nearest bus stop?
About 50 metres. Please note that there are also comfortable and silent electric bus which can drive you round the city centre, the so called "Bussini".

Is it possible to rent a car nearby?
There are several car rentals very close to the hotel. Renting a car is really easy, please ask our staff for information or help.

Is it possible to have your staff book our tickets for museums, exhibitions or other events?
Yes, sure.

How far is the hotel from the exhibition centre of "Fortezza da Basso"?
It is at a ten-minute walk.